Shipping Policy
Processing Times
- All orders are processed within 2–3 business days. During peak demand, processing may take slightly longer, but we always work to ship your order as quickly as possible.
Standard Shipping
- Our standard delivery time is 7–14 business days after processing. Shipping times may vary depending on your location, customs, or other factors outside of our control.
Order Tracking
- As soon as your order has been shipped, you will receive a confirmation email with tracking details, so you can follow your package in real time.
Shipping Destinations
- We ship to a wide range of countries. Please double-check that your shipping address is accurate and complete to avoid delays or misdelivery.
Shipping Costs
- Shipping costs are calculated automatically at checkout based on your location and the weight of your order. You’ll see the final shipping cost before completing your purchase.
International Shipping
- For international deliveries, additional customs duties or taxes may apply. These charges are the customer’s responsibility. Please consult your local customs office for details.
Order Modifications
- Need to update your shipping address or order details? Please contact us within 24 hours of placing your order at sorelicare.com@gmail.com. Once an order is shipped, modifications are no longer possible.
Lost or Damaged Items
- If your package is lost or arrives damaged, contact us immediately and we’ll work with you to quickly resolve the issue.
We appreciate your trust in SoreliCare and thank you for choosing us!